Creating an account is simple and free. We need some basic information, then you'll be asked to send your ID and school certificate (or employment contract for working people), which we don't share with landlords or anyone else. You can now submit a rental application!
Here are our instructions for creating an account.
Creating a Roomlers account is easy and free. Go to http://Roomlers.com , click on the profile icon (top right) then Register and follow the instructions.
“You can register using one of the following methods:”
After you've registered, we'll need a few more details so that you can submit rental requests. Please be sure to complete your profile as suggested when creating your account.
When you wish to submit a rental application, we need to verify your identity. This procedure takes place after your account has been created and usually takes less than a minute. However, after submitting your information, you may have to wait up to 12 hours for it to be reviewed and approved.
If, for any reason, we are unable to verify your identity using the information you have provided, we will ask you to verify it using another legal document (e.g. passport).
As part of the identity verification process, we will ask you to provide:
Welcome to Roomlers! You can now travel wherever you like, but for a quality multi-cultural experience, these tips may come in handy.
It's tempting to jump straight into finding a property, but first things first: complete your profile. This will enable potential landlords to find out more about you when they view your rental applications. Don't forget to check your ID and include a profile photo: for some landlords, these are mandatory criteria.
Organizing a long-term stay is almost as much fun as actually being there. There are thousands of unique accommodations to choose from, all over the world. You're bound to find one that has everything you need to have a comfortable and unforgettable time.
When you're looking for an accommodation, specify your dates of stay and the total number of tenants (if applicable) to get the most accurate rate possible.
“For each accommodation, carefully examine the following sections:”
Please do not hesitate to send a message to the lessor if you have any further questions. You'll usually receive a reply within 24 hours.
Once you've found what you're looking for, all you have to do is submit a rental application. Each landlord has his own way of working: some allow you to book instantly, while others prefer to receive a request from you first. Find out more about the different ways to reserve a property.
If you'd like to welcome tenants to your home, we'll guide you through the process. To arrange experiences, simply read our quality criteria, create an advert and send us your idea for an interesting experience (using a form or a short video if you're proposing an online experience) for consideration.
Find out all about hosting tenants or organizing a Roomlers experience.
You may have a unique accommodation or an idea for an unforgettable experience. Being a lessor gives you the opportunity to network with people from all over the world. We're here to help you have fun doing it.
Registration and publication are free of charge. Before you start, please read our quality criteria for hosting guests.
You can publish an entire apartment, a guest room, a shared apartment or a single unit. It's a good idea to welcome your tenants in person when they check in and hand over the keys. To give yourself the best chance of success, check out Roomlers' 4 basic criteria for welcoming tenants.
There are different ways to welcome tenants:
Need help? Here you'll find all the information you need about hosting guests. If you're interested in becoming a host, why not create your own ad?
Roomlers is looking for property owners who would like to share their know-how, privileged access and genuine exchange with tenants. This could mean showing off your local cuisine or taking tenants to a beach near you.
If you want to showcase your local know-how, make sure that:
Roomlists are available worldwide, although we are subject to international laws that restrict the use of our site to residents of certain countries or regions. Consequently, our services are not available in certain geographical areas. Find out more about the legal and regulatory aspects of hosting tenants in accommodation and the responsible organization principles for the Roomlers experience.
Need help accessing your account? Would you like to update your profile or modify your account? Here you'll find information on sending a new profile photo or changing your e-mail address.
If you have trouble logging into your account when entering the security code, please make sure that the code is identical to the one you received (no spaces before or after the code in the case of copy/paste). If the error persists, please contact our support teams at: contact@roomlers.com.
If you can't find the rental request information after logging in, you may have two Roomlers accounts. If this is the case, unfortunately we can't merge them. Choose the one you want to keep and delete the other account (just be aware that any pending reservations on this account will be cancelled). This will make things easier for you the next time you make a reservation as a potential lessor or tenant.
Find out how to decide which account to keep if you accidentally end up with two accounts.
Unfortunately, there is no way to merge or move information or reservations between these accounts.
Our advice: choose the one you want to use in the future and delete the other account. All current bookings on this account will be cancelled. Make sure they are completed before deleting it.
To delete your profile, please email us at: contact@roomlers.com.
When you close and delete your account permanently:
Once your account has been deleted, you will not be able to reactivate it, retrieve data or restore access to it. You will need to create a new account if you wish to use Roomlers again. Learn more about exercising your data subject rights.
You can also delete your account by going to Manage my data.
Note: different policies and procedures apply to users, for example in mainland China. Please contact us to find out more.
Once you've logged in, go to your account to modify items such as your e-mail address or telephone number. Note that some of the information in your account will be public (such as your photo or first name), but other items will remain private, such as your ID, payment information or e-mail address.
Find out where to find and update your profile information.
Need to make one or two changes? You can change your account settings and some of your public profile information from the Account section.
Click or press the menu icon in the top right-hand corner, then access the ‘My profile’ section. You can modify all the information here. Press 'Validate' to save your changes.